Effective Date: January 9, 2026. This policy describes how **Mahasetupay** (operated by Ganesh Shivaji Rahade) handles your personal information.
To provide our financial services effectively, we collect the following types of information:
Name, Mobile Number, Email, Address, and PAN card details for KYC.
For AEPS services, we facilitate the capture of biometric data through authorized devices (we do not store actual fingerprints).
We use bank-grade security protocols to protect your information. Your connection to **mahasetupay.com** is encrypted using 256-bit SSL technology.
We collect and store personal and transactional data only for as long as it is required to provide our services, comply with legal obligations, and maintain system security. User information such as account details, payment records, and communication data is retained for a limited period based on business and regulatory requirements. Once the data is no longer needed for these purposes, it is securely deleted, anonymized, or stored in an encrypted format. We do not keep personal data longer than necessary and take reasonable steps to protect it from unauthorized access, loss, or misuse. Our data retention practices are reviewed periodically to ensure compliance with applicable laws.
Cancellation ( Applicable Before service use )
In 1 day customers can initiated the cancellation & once cancellation is approved within 3 days refund will be processed and in 7-10 working days amount would be reflected in customer’s bank account
Refund ( Applicable After service use )
In 1 days customers can initiated the Refund & once refund is approved within 3 days refund will be processed and in 7-10 working days amount would be reflected in customer’s bank account
Reach out to our Data Privacy Officer: